Answers to all your questions about motec

To register at motec you need an active mobile number and valid personal details. You can create an account in minutes by providing your name, date of birth and preferred payment method information. A valid national ID card or passport copy may be required to verify your account.

Only those aged 21 or above can open an account and play at motec. Providing incorrect information during age verification may result in account suspension and any deposited funds will be returned. We place the highest priority on responsible gaming.

No, each person may hold only one account at motec. If multiple accounts are found, all of them may be closed and any bonuses will be cancelled. If you have forgotten your old account password or cannot access it, contact our live chat support directly.

If you have forgotten your password, use the "Forgot password?" option on the motec Login page. A verification code will be sent to your registered mobile number. If you still have trouble, contact our 24/7 live chat support — assistance is available in Bengali.

Yes, some details can be updated from account settings. However, for identity-related changes such as name or date of birth, please contact the support team via live chat with supporting documents. This verification process is essential for security.

Deposits made to motec via bKash, Nagad or Rocket are usually credited to your account instantly. Occasionally it may take a few minutes due to network congestion. If the amount is not credited, contact live chat directly with your transaction ID.

The minimum deposit at motec is ৳200 (across all payment methods). The minimum withdrawal amount is ৳1,000. Withdrawal requests below this limit cannot be processed, so please make sure your balance meets this amount before requesting a withdrawal.

Withdrawal requests at motec are usually processed within 1 hour. Funds reach bKash, Nagad and Rocket quickly. For bank transfers, the bank's own processing time may apply. Please complete account verification before making your first withdrawal.

motec currently supports bKash, Nagad, Rocket and bank transfer. Mobile banking methods are the fastest — bKash and Nagad in particular are the most popular in Bangladesh. The minimum deposit amount is the same across all methods: ৳200.

motec itself does not charge any extra fees on deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees. Check your payment app's fee structure before making a transaction.

Go to the cricket section at motec and choose any ongoing or upcoming match including BPL, T20 or IPL. You can bet before the match starts or while it is live. Bet types, odds and potential winnings are clearly shown on screen. Make sure your balance is sufficient.

The slots section at motec features games from many top providers including PG Soft, Pragmatic Play and JILI. Many popular titles are available including Fortune Tiger, Gates of Olympus and Fortune Gems. New games are added regularly, so there is always something new to find in the lobby.

RTP (Return to Player) is the theoretical percentage of total bets that a game returns as winnings over the long term. Volatility refers to the pattern of how often and how much you win — high volatility means larger wins less frequently, low volatility means smaller wins more often.

Yes, motec is fully mobile-friendly. You can open motec.cam directly in the browser on any Android or iOS device and play — no app download required. All games, the payment system and live chat support work equally well on mobile.

In live casino you play at real tables with actual dealers, broadcast live via video streaming. Place your chips on screen to bet, the dealer deals cards or spins the wheel, and results appear instantly. Evolution Gaming and Ezugi tables are available at motec.

Open a new account at motec and make your first deposit to automatically receive a 100% welcome bonus — up to ৳20,000. For example, deposit ৳5,000 and receive an additional ৳5,000 bonus, bringing your total balance to ৳10,000. No promo code is needed to activate the bonus.

A wagering requirement is the condition specifying how many times you must bet before you can withdraw a bonus. The wagering requirement for motec's welcome bonus is 15x — meaning if you receive a ৳2,000 bonus you must place ৳30,000 in bets before withdrawing. This is a fairly accessible condition compared to the industry standard.

motec's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. You advance to higher tiers automatically through regular play. Weekly cashback goes up to 0.2% at Bronze level and up to 1.0% at Diamond level. No separate application is required.

A bonus may be cancelled if you use multiple accounts, provide incorrect information, violate bonus terms, or use a bonus on restricted games. The chances of having a bonus-related issue are very low as long as you follow the terms and conditions. Read the terms and conditions for full details.

In addition to the welcome bonus, motec offers weekly cashback, reload bonuses and special match-based offers for regular players. Special promotions run during BPL or IPL tournaments. Visit the motec Casino page regularly to see the latest offers.

Yes, motec uses SSL encryption technology to keep all personal and financial information secure. Your data is not shared with third parties (except where legally required). Read our privacy policy for full details.

Yes, motec takes responsible gaming seriously. You can set daily, weekly or monthly deposit limits. If you want a temporary break or permanent self-exclusion, contact live chat or [email protected]. Visit the responsible gaming page to learn more.

If you feel that gaming is having a negative effect on your life, contact motec via live chat or email to activate self-exclusion. Your account can be locked for a set period (from 30 days up to permanently). Once self-exclusion is active, the account cannot be accessed in any way.

All games at motec are sourced from licensed software providers (PG Soft, Pragmatic Play, JILI, Spribe and others) who use RNG (Random Number Generator) technology to ensure unbiased results. The platform follows fair play principles.

motec provides live chat support in Bengali 24 hours a day, 7 days a week — you can start a chat from any page on the site. To contact us by email, write to [email protected]. The support team aims to respond promptly.